About the Surgery

 

Find out more about the surgery

About Us

Opening Hours

Find out when we're open and how to get help when we're closed.

See our opening hours

Surgery Staff

Meet the surgery team including our doctors.

See our staff page

Surgery Policies and Procedures

View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.

View our policies and procedures

Complaints and Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Latest News

All the latest news and information from the surgery and our patient community.

Read our latest news items

Work With Us

Join the staff team.

View our current vacancies

West Kent Primary Care

West Kent Health Ltd was formed in 2015 with the vision of strengthening local General Practice in our area. We are a company limited  by shares with our member practices being the shareholders. We are currently formed of all 24 practices in West Kent.

Our ethos is that of a ‘not for profit’ organisation. We value General Practice and feel that by strengthening our members we are also benefitting the patients in our local communities.

Our Board of Directors consist of  dedicated and enthusiastic local GPs and Practice Managers.

Visit the West Kent Primary Care website