Disability Access Policy


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If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Disabled Access

Our practice has recently undergone a refurbishment and as a result the following facilities for patients with disabilities are now available to improve the quality of their visits:

  • Patients are able to notify staff of their impending arrival by using the phone ahead procedure, enabling them to be met outside upon arrival and assisted into the building.
  • A dedicated disabled parking area for blue badge holders is located at the front of the car parking area.
  • Access is now via automated doors and the reception has been modified to facilitate access.
  • An induction loop system has been installed in the public areas for hearing impaired patients, with a portable loop system available for individual consultations.
  • Large print and Braille are available to help visually impaired patients access the website and new patient information, such as this book.
  • Wheelchair access is available throughout the ground floor, enabling staff to meet patients in any of the clinical consultation rooms.
  • A dedicated WC for disabled patients in located on the ground floor.

We value feedback from our patients and would like them to tell us how we can further improve our service. Please feel free to let us know how when you visit, or by contacting us via telephone, or via our secure online form

Disabled Parking – Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.